Working With KTJ Krug LLC: Vendor Procedures

Applies to: insurance adjusters and ALE (additional living expense) coordinators, corporate HR and global mobility teams, relocation and staffing agencies, appraisers, and general contractors.

KTJ Krug LLC is an owner-operated furnished apartment building at 56 Calle F. Krug, Condado, San Juan, PR 00907. We own and manage ten furnished apartments at one address, with no property management middleman and no call center. Enquiries are answered by the operating team directly. This page documents how a placement or inspection is handled, step by step, so a coordinator can move quickly without losing control of the record.

1. Why an adjuster or coordinator uses this page

If you are placing a displaced policyholder, a relocating employee, or a visiting contractor, you need three things from a provider: defined inventory, a clear billing path, and a documented process. We state our process here rather than letting it be discovered by trial. Two things we state plainly up front:

• The building is a four-floor walk-up with no elevator.
• Laundry is available on site, not inside most units, as a shared facility.

2. How the ALE case is lent to us

A case is not lent on approval status. We accept direct enquiries for furnished temporary housing and quote the requested dates. The process is:

1. The adjuster or housing coordinator submits the anticipated dates, household size, bedroom requirement, and the claim or purchase-order reference.
2. We confirm availability, the applicable minimum stay, and the rate for those dates.
3. The placement is confirmed directly, and the policyholder is issued check-in details.
4. A later extension, if repairs are delayed, is requested before the current placement ends and is subject to availability for the additional dates.

We do not represent a pre-approval, insurer partnership, or approved-vendor status. Housing is confirmed on enquiry against actual availability.

3. Document request process

Documentation that supports the placement is requested in a defined sequence, so nothing is issued before the case details are recorded.

1. The coordinator provides the billing contact and any required claim or purchase-order reference.
2. We confirm the apartment assigned, the stay period, the rate, and the invoicing arrangement.
3. We issue the documentation in the agreed format to the billing contact.
4. The policyholder or assignee receives their arrival and access instructions separately.

If a document field is not yet available (for example, a claim number that is still being generated), we confirm the remainder and accept the remaining detail when it is supplied.

4. On-site inspection

Appraisers, contractors, or insurers who want to verify the property in person can arrange an inspection.

1. The visitor contacts the team to schedule a mutually available date and time.
2. We confirm the visit and, where useful, coordinate access to a representative unit.
3. The inspection observes the apartment as it is actually furnished and operated, not a showroom model.

There is no on-site lobby or front desk. Access for an inspection is coordinated by direct contact, not by walk-up entry.

5. 90-day ALE family placement

A 90-day placement is handled through the same lane as any other, sized to a household.

1. The coordinator submits the full anticipated 90-day period, the household size, and the bedroom requirement.
2. We confirm availability across the requested window and the applicable rate.
3. A furnished apartment with a full kitchen, air conditioning in every room, and laundry access is made available.
4. If the repair window extends beyond 90 days, an extension is requested before the current placement ends and is confirmed against availability.

Every apartment has its own dedicated backup battery, so a power interruption does not take the lights, router and refrigerator with it. The building has a water cistern and 1 Gbps fiber.

6. Backup power

Each apartment carries a dedicated backup battery in the unit. During an outage, the battery keeps the lights, the internet router and the refrigerator running in that apartment. This is a per-unit device, not a building-wide generator, and it is described that way so a coordinator does not overstate what is provided. The building is a walk-up with no elevator, so the battery does not operate an elevator.

7. 1 Gbps fiber

Every apartment is connected to fiber internet at 1 Gbps. We describe the speed as measured rather than estimated. It supports remote work, video calls, and a household performing online tasks concurrently. The fiber service is delivered through the building to each unit.

8. Documentation prepared and timeframe

The invoice is issued directly to the responsible organisation. The item timing above is described by category rather than in days, because the owner confirms a specific turnaround for each request rather than a fixed published schedule. If a specific compensation, fee, or deposit applies to a placement, it appears as a documented figure on the placement record.

9. Documentation and figures

Where a monetary figure is part of a placement, it is quoted directly on request rather than assumed here. Any applicable service fee, deposit, or payment term is stated by the owner as a figure at the time of confirmation: {FIGURA} / {USD/mes}. No figure on this page is implied; each is confirmed to the coordinator directly.

10. Contact

Name: KTJ Krug LLC
Address: 56 Calle F. Krug, Condado, San Juan, PR 00907
Telephone: +1-787-437-8782
Email: management@ktjkrug.com
Booking URL: https://ktjkrugllc.holidayfuture.com
Web: https://ktjkrug.com

For placements, visit the insurance and ALE housing page or the corporate apartments page.