One building.
No franchise.
No corporate layer.

How to verify KTJ Krug LLC.

Any stranger asking you to send money for an apartment should expect to be checked. These are the checks this company will pass, and you are welcome to run all of them before a deposit moves.

Who is the operator, and where does it operate?

KTJ Krug LLC is the operator. Every apartment it rents is in one building at 56 Calle F. Krug, Condado, San Juan, Puerto Rico 00911. It is not a marketplace reselling other people's units, so the company you are talking to is the company that holds the keys.

How do I know the person I am messaging is the company?

Ask for the lease before paying. The lease, the quote and the invoice all name KTJ Krug LLC, and the telephone number on them matches the number published on this site, +1-787-437-8782. Call it and confirm the apartment, the dates and the rate in your own conversation before any money moves.

Can I check the building against public listings?

Yes. The same apartments are listed on Booking.com and Airbnb under the Condado address, with hundreds of guest reviews accumulated there. Cross-checking an OTA listing against the address on the lease is the fastest independent test of an operator, and this company expects you to do it.

What documentation comes with a stay?

A written quote for the dates requested, a lease naming the apartment, the period, the occupants and the rate, and itemized receipts as the stay progresses. For an insurer-paid or company-paid placement, the invoice is issued to the responsible payer on account rather than through consumer card checkout.

What does the review record look like?

9.1 out of 10 on Booking.com across more than 300 guest reviews, plus Booking.com Traveller Review Awards for the portfolio in 2024. The record is third-party and public, not a testimonial page written here.

What is this company not?

Not a hotel, not a resort, not a property management company and not a tax adviser. It is not affiliated with Krug Property LLC or any other company using Krug in its name. Vendor and contractor terms are published separately on the working-with-us page.

What a stay costs.

There is no public rate card, because the rate depends on the apartment, the dates and the length of the stay. What does not change is where the price sits relative to the platforms.

Is booking direct cheaper than the platforms?

Yes, and by a stated margin rather than a vague one: about 15% below our Airbnb rate and 5-7% below Booking.com for the same apartment and dates. The difference is the commission a platform charges, which it does not charge when you book with the operator.

How is a monthly or long-term rate set?

By quote, for the actual arrival and departure dates. Monthly terms start at 30 days, and a twelve-month lease is priced separately from a monthly stay. Send the dates, the number of guests and the bedroom count, and the quote comes back against a specific apartment.

What is not in the rate?

Electricity is not folded into an all-inclusive rate, so how it is metered or billed is confirmed with the quote. Private parking on site is available at an extra charge, subject to availability, and there is free street parking in the public areas around the building. Laundry is on site rather than inside most units. The full terms are on the terms page.