“”
# Booking & Reservation FAQs
This page provides answers to frequently asked questions about booking your stay with KTJ Krug, from making a reservation to check-in and check-out procedures.
## Making a Reservation
### How can I book a property with KTJ Krug?
You can book your luxury vacation rental directly through our website for the best rates and exclusive perks. Our properties are also listed on major travel platforms such as Booking.com, Airbnb, VRBO, and Expedia. [1]
### What are the benefits of booking directly on ktjkrug.com?
Booking directly with us guarantees the best price. If you find a lower price elsewhere, we’ll match it and give you an additional 10% discount. You may also have access to exclusive offers, special amenities, and more flexible booking terms. [1]
### What payment methods do you accept?
We accept major credit cards for secure online payments. When booking through third-party platforms, their respective payment policies will apply. [1]
## Check-in and Check-out
### What are the standard check-in and check-out times?
Our standard check-in time is
4:00 PM
, and our standard check-out time is10:00 AM
. This allows our housekeeping team ample time to prepare the property for the next guests to our high standards of cleanliness. [2]### Can I request an early check-in or late check-out?
Early check-in or late check-out requests are subject to availability and may incur an additional fee. Please contact our concierge team at least 48 hours prior to your arrival or departure to inquire about availability. We will do our best to accommodate your request.
### What is the check-in procedure?
We offer a seamless and convenient check-in process. Detailed check-in instructions, including property access information, will be sent to you prior to your arrival. We also offer contactless check-in for your convenience and safety. [1]
## During Your Stay
### Is there a 24/7 concierge service?
Yes, we offer 24/7 concierge service to all our guests. Our dedicated team is available around the clock to assist you with anything you may need, from airport transfers and restaurant reservations to booking tours and experiences. [1]
### What if I have an issue during my stay?
If you encounter any issues or have any questions during your stay, please do not hesitate to contact our 24/7 concierge team. We are committed to ensuring you have a comfortable and enjoyable stay.
—
### References
[1] KTJ Krug. (n.d.). Home. Retrieved from https://ktjkrug.com/
[2] Kees Outer Banks. (n.d.). Check-in/Out Policies & Procedures. Retrieved from https://www.keesouterbanks.com/check-in-out
“”