FAQ
How do I book a KTJ Krug LLC property?
Our properties are listed on popular booking platforms such as Airbnb, Booking.com , VRBO, and Expedia. You can search for availability and book directly through these platforms or contact us for assistance.
Are your properties suitable for families?
Yes, our properties cater to travelers of all ages, including families. We offer a range of family-friendly accommodations with various amenities to ensure a comfortable and enjoyable stay for everyone.
Can I bring my pet to a KTJ Krug LLC property?
Our properties have individual pet policies. Please check the property listing or contact us to inquire about pet-friendly accommodations.
What is included in the rental price?
Our rental prices include the cost of the accommodation, basic utilities, and access to property-specific amenities. Additional fees may apply for personalized experiences or extra services.
How do I request personalized experiences?
To request personalized experiences or add-ons, please contact our team directly after booking your accommodation. We will work with you to create a custom itinerary based on your preferences.
What is your cancellation policy?
Our cancellation policy varies depending on the booking platform used and the specific property. Please review the cancellation policy on the property listing or contact us for more information.
Is there a minimum stay requirement?
Some of our properties may have a minimum stay requirement, which will be specified in the property listing. If you have any questions or need assistance, please contact us.
Do you offer airport transfers or transportation services?
We can help arrange airport transfers and transportation services upon request. Please contact our team to discuss your needs and receive a quote.
Are your properties wheelchair accessible?
Some of our properties are wheelchair accessible or have features to accommodate guests with mobility concerns. Please check the property listing or contact us for more information.
Can you accommodate special requests, such as dietary restrictions or event planning?
We strive to accommodate special requests whenever possible. Please contact our team to discuss your specific needs, and we will do our best to assist you.
Do your properties have Wi-Fi and other modern amenities?
Yes, our properties are equipped with Wi-Fi and a range of modern amenities to ensure a comfortable and enjoyable stay.
Are linens and towels provided?
Our properties are fully furnished and include linens, towels, and other essentials for a comfortable stay.
What is the check-in and check-out process with smart lock accessibility?
Our properties are equipped with smart lock technology, allowing for a seamless check-in and check-out experience. You will receive detailed instructions, including a unique access code, prior to your arrival. Simply enter the code on the smart lock to gain access to the property.
Are your properties non-smoking?
Yes, all our properties are non-smoking. We kindly ask guests to respect this policy and only smoke in designated outdoor areas.
What should I do if I encounter any issues during my stay?
Our dedicated team is available 24/7 to address any concerns or issues you may have during your stay. Please do not hesitate to reach out to us for assistance.